Are the Tuli's So Soft Heel Cups made of hard plastic?
No, all Tuli's So Soft Heel Cups is made from a soft gel but supportive material.
How much of a lift do the Tuli's So Soft Heel Cups have?
The Tuli's So Soft Heel Cups have up to a 1/4 inch lift depending on impact and weight.
Do you wear the Tuli's So Soft Heel Cups on the inside or outside of socks?
The Tuli's So Soft Heel Cups are best worn outside of socks.
Do the Tuli's So Soft Heel Cups contain latex?
Tuli's So Soft Heel Cups are latex-free.
Do I really go by weight for heel cup sizing? What if I am overweight but have small feet or if I am underweight but have large feet?
Most people can go by their weight and shoe size, however if your feet are larger or smaller than you believe is standard for your weight, we recommend you ordering accordingly.
Can you wear Tuli's So Soft Heel Cups with orthotics? Does the heel cup go on top of or underneath the insole?
Yes, but it is recommended to wear one or the other. If you prefer to wear both, the heel cup should be placed on top of the orthotic.
Do I need to wear heel cups in both shoes?
Yes, to ensure proper balance, always wear Tuli's heel cups in both shoes.
Should the heel cup move in my shoe?
No, if the heel cup moves in your shoe, either your shoe or the heel cup is the wrong size or the shoe may not be suitable for a heel cup.
Can I clean my pair of Tuli's So Soft Heel Cups?
Tuli's So Soft Heel cups may be hand washed with warm water and mild soap. Air dry.
What do the numbers on the bottom of the Tuli's So Soft Heel Cups mean?
These numbers on the bottom of our heel cups are associated with the manufacturing process and have nothing to do with size.