FAQ

A Health Savings Account (HSA) and a Flexible Spending Account (FSA) are tax-advantaged accounts that allow you to pay for eligible healthcare expenses such as skincare, wellness, medical devices, and more. These accounts let you use pre-tax dollars, helping you save money while investing in your health.

Yes! If a product is labeled as HSA/FSA eligible on our site, you can use your HSA or FSA card to pay for it directly - no reimbursements needed.

Look for the “HSA/FSA Eligible” tag on the product page. You can also use filters or search terms like “HSA” to easily find qualifying items.

At checkout, choose Pay with HSA or FSA as your payment method. Enter your HSA or FSA card details just like you would with a regular debit card.

Absolutely. If you’d prefer not to use your HSA or FSA funds, you can still pay with a regular debit or credit card.

Nope! Gale does not charge any additional fees for using HSA or FSA cards. It’s completely free for customers.

Some products may require a Letter of Medical Necessity (LMN) to qualify for HSA/FSA use. If that’s the case, Gale provides a seamless and secure process to help you obtain one from a licensed healthcare provider.

It typically takes less than 24 hours after you complete a short form and a medical review. Gale makes the process quick and easy, so you can get back to shopping.

Currently, Gale’s HSA/FSA payment option is only available to U.S based customers with eligible HSA or FSA accounts.

We strongly recommend checking with your HSA/FSA provider to see if a purchase is eligible prior to completing the purchase. However, if you believe your claim has been wrongly denied, please send over any response from your HSA/FSA provider to us so we can share it with Gale and receive guidance on the next best steps to take. Please note that employer-sponsored FSAs can determine what products are eligible beyond the IRS’s guidelines, so it’s extremely important to check prior to purchase.

The ability to apply for FSA reimbursement in a future calendar year depends on the policy of the specific FSA provider. Most FSA administrators require that the purchase be made during the time of coverage. For example, if the FSA coverage is for 2025, all purchases typically need to be made and/or submitted for reimbursement within that coverage period.

However, some administrators may have more flexible rules regarding the timing of when the expense occurred. We recommend that customers review their plan policy to confirm the details.

Note: Health Savings Accounts (HSAs) are different and generally allow for reimbursement at any time, even in future years.