For over 30 years, the Cho-Pat Original Knee Strap has been trusted for the perfect combination of mobility, support, and comfort.

The Cho-Pat Original Knee Strap is designed to provide additional knee support by applying gentle pressure to the patella below the kneecap, it helps improve knee stability and alignment. Many active individuals, including runners and athletes, seek knee support for concerns such as overuse injuries and knee discomfort. This strap is widely used by those looking to stay active while managing knee strain associated with activities that put extra stress on the knees. 

• Original Low-Profile Patella Strap Design: This sleek knee strap design is available in multiple sizes for a better fit.
• Support Below the Knee: Premium-grade support tubes provide targeted pressure upon the patellar tendon below the knee and spread this pressure evenly.
• Improves Tracking: Guides kneecap and reduces the potential for misalignment.
• Ultra Lightweight, Soft Moisture-Wicking Material: This patella knee strap is made of breathable and moisture-wicking neoprene material for maximum knee support, durability, and flexibility.
• Ease of Use & Cleaning: Easy to put on and take off for those on the go.

Sizing Chart

The Cho-Pat Original Knee Strap is available in six sizes for a more accurate fit.

Measuring Instructions: Measure the circumference below the patella (kneecap). The Original Knee Strap can be worn on either knee, right or left. Please Note: If you are between sizes, we suggest you order the smaller size.

Frequently Asked Questions:

Who commonly uses the Cho-Pat Original Knee Strap?
Many active individuals, including runners and athletes, look for additional knee support to help manage knee strain and stability. It is often used by those participating in activities that put repetitive stress on the knee, such as running, jumping, and high-impact sports. Some people researching general knee support explore topics like chondromalacia patella, Osgood-Schlatter’s Disease, runner’s knee, jumper’s knee, and certain forms of arthritis as part of their decision-making process.

Is the Cho-Pat Original Knee Strap sold as a pair or a single strap?
Each Cho-Pat Original Knee Strap is sold as a single unit, for one knee.

Should I wear the Cho-Pat Original Knee Strap over or under pants?
You should wear your Cho-Pat Original Knee Strap under your pants, directly on your leg.

How do I care for my Cho-Pat Original Knee Strap?
The Cho-Pat Original Knee Strap is hand-wash ONLY. Use cool water with mild detergent. We recommend using 2Toms StinkFree Sports Detergent to maintain the freshness of your Cho-Pat products. Squeeze out excess water and dry at room temperature. DO NOT twist or wring. Keep fasteners free of lint and threads. 

Does the Cho-Pat Dual Action Knee Strap contain neoprene?
No, the Cho-Pat Original Knee Strap does not contain neoprene.

The Cho-Pat Original Knee Strap slides down on my knee. What should I do?
If your Original Knee Strap slides down, you may have ordered a size too big. Please contact us at customersupport@medi-dyne.com or 1-800-810-1740 to speak with representative to discuss proper sizing.

What should I do if I am between sizes?
If you are between sizes, it is suggested that you order the smaller sized Cho-Pat Original Knee Strap.

HSA/FSA Questions:

What is Flex and what is their relationship with Medi-Dyne?
Medi-Dyne has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit card to buy Cho-Pat Original Knee Strap with pre-tax dollars, resulting in net savings of 30-40%, depending on your tax bracket.

How do I pay with my HSA or FSA card?
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA debit card, and complete your checkout as usual. If you don’t see “Flex | Pay with HSA/FSA,” you may be in Shop Pay. Select “checkout as guest” to view more payment options.

What if I don’t have my HSA/FSA card available?
If you don’t have your HSA or FSA card handy, still select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and Flex will email you an itemized receipt to submit for reimbursement.

Why can’t I see Flex as a payment method? (For Shopify Partners only - please remove this italicized blurb when adding to FAQs)
The key here is to make sure you are logged out of ShopPay. One of the easiest ways to do this is to go through checkout in an incognito window.

Why is my HSA/FSA card being declined?
HSA/FSA cards are debit cards, and the most common reason for declines is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.

I submitted my Flex itemized receipt for reimbursement and my FSA requires more information.
Please forward us the request from your FSA, and we will work with the Flex team to issue you a new receipt.

Help! I didn’t receive an email from Flex with my itemized receipt and/or letter of medical necessity. What should I do?
Please check your spam folder, as sometimes emails from notifications@withflex.com may be automatically filtered as spam by some email service providers. If you still can’t find it, please email support@withflex.com and let them know the email address associated with your order.

I would like to use multiple HSA/FSA cards to pay for an item. Can I do that?
No, unfortunately, this isn't a supported feature right now. If there are insufficient funds in a single HSA or FSA account, you can instead enter a credit card on the Flex checkout page. You will receive an itemized receipt and/or Letter of Medical Necessity from Flex, which you can submit for reimbursement.

My purchase receipt from Medi-Dyne has a different number than what my FSA was charged. How can we resolve it?
Thanks for reaching out, and apologies for the discrepancy. We'll review the charges and get back to you with details of the likely refund shortly.

Is sales tax covered by HSA/FSA funds, or is it treated separately?
Sales tax for eligible items is also covered by HSA/FSA funds. If the customer has a split cart, the tax will be divided among the cards based on the items.

HSA/FSA Reimbursement Questions:

My HSA/FSA Claim was denied. What should I do?
We strongly recommend checking with your HSA/FSA provider to see if a purchase is eligible prior to completing the purchase. However, if you believe your claim has been wrongly denied, please send over any response from your HSA/FSA provider to us so we can share it with Flex and receive guidance on the next best steps to take. Please note that employer-sponsored FSAs can determine what products are eligible beyond the IRS’s guidelines, so it’s extremely important to check prior to purchase.

Can a customer purchase a product now and apply for FSA reimbursement in the next calendar year?
The ability to apply for FSA reimbursement in a future calendar year depends on the policy of the specific FSA provider. Most FSA administrators require that the purchase be made during the time of coverage. For example, if the FSA coverage is for 2025, all purchases typically need to be made and/or submitted for reimbursement within that coverage period.

However, some administrators may have more flexible rules regarding the timing of when the expense occurred. We recommend that customers review their plan policy to confirm the details.

Note: Health Savings Accounts (HSAs) are different and generally allow for reimbursement at any time, even in future years.

Can old (non-Flex) customers use their order confirmation email to apply for HSA/FSA reimbursement?
Unfortunately, for purchases made without using Flex in the checkout to receive an itemized receipt, it may be difficult to apply for reimbursement.

For Health Savings Accounts (HSAs), consumers can use an itemized receipt for reimbursement anytime after they have made the purchase, even if it is many years later.

For Flexible Spending Accounts (FSAs), most accounts require that the purchase was made in the calendar year during which the consumer had the FSA, as FSAs typically do not roll over. Some FSAs offer a buffer window, allowing customers additional time to submit receipts for expenses incurred during the previous calendar year.